[MX] Cancelling Invoices
How to get there
- Open the invoice's detail view (
Invoices > Invoice Details). - Click Actions ⚙️. In Mexico, the only action available today is Cancel Invoice.
- In the Cancel Invoice modal, choose the Cancellation Reason.
🏷️ Cancellation reasons (SAT catalog)
The dropdown shows the SAT's official catalog (c_ClaveMotivoCancelacion):
| Code | Reason | Needs a related invoice? |
|---|---|---|
| 01 | Invoice issued with errors, related to another invoice — it will be replaced by another CFDI. | 🔗 Yes |
| 02 | Invoice issued with errors, not related to another invoice — no replacement issued. | — |
| 03 | The operation didn't go through. | — |
| 04 | Operation listed individually that's related to a global invoice. | — |
🔗 Cancelling with a related invoice (Internal ID)
Internal ID)When the reason requires linking the cancellation to another document (e.g. reason 01, where the CFDI is replaced by another one), you need to provide the Internal ID — the UUID that appears on the dashboard's first column.
Updated 4 days ago
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